tidlet

Help

Support

Last updated 24 October 2026

The quickest way to reach us: email hello@tidlet.com. A real person reads every email. Tell us which app you use (Tidlet for Mac or Tidlet for iPhone), your device and its system version, and what happened.

Tidlet for iPhone

Restore Tidlet Pro. Bought Pro or started the trial on another iPhone with the same Apple Account? Open Tidlet's paywall and tap Restore purchase. Tidlet Pro is shared with your Family Sharing group.

A photo I deleted. Tidlet deletes only after iOS asks you to confirm, and deleted photos stay in the Photos app's Recently Deleted album (under Utilities) for 30 days, so you can recover them there.

Tidlet can't see my photos. Open Settings → Apps → Tidlet → Photos and choose Full Access, or add more photos to Limited Access.

Reminders don't arrive. Turn on Tidlet reminders in the app, then check Settings → Notifications → Tidlet.

Refunds. App Store purchases are refunded by Apple: ask at reportaproblem.apple.com.

Tidlet for Mac

Install. Download Tidlet, drag it into Applications and open it. It's signed with our Apple Developer ID and notarized by Apple. Every tool works for 3 days from the first launch; after that, enter a license key.

Activate. Paste the license key from your purchase email into Tidlet's menu. One key works on 2 Macs. Replaced a Mac? Email us your receipt and we'll free a slot.

Lost your key. Search your email for the receipt from Dodo Payments, our merchant of record, or email us from the address you bought with.

A tool asks for a permission. Each tool says in Tidlet's menu which permission it needs and why, before it asks. If a tool stops working, its card in the menu says what to fix.

Refunds. See our Refund Policy: if Tidlet doesn't work on your Mac and we can't fix it, we refund you within 14 days.

Privacy

Neither app uploads your files, photos or clipboard. Read the details in our Privacy Policy.

Contact

hello@tidlet.com